Terms of service

Welcome to Natural Aura Bodycare! By purchasing our handmade body care products and sea moss gel, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Product Information

• All of our products are handmade using natural ingredients. Slight variations in color, texture, and scent may occur and are not considered defects.

• Sea moss gel is a perishable product and must be refrigerated immediately upon receipt. Please refer to the care instructions provided with your order.

2. Ordering and Payment

• All prices are listed in USD and are subject to change without notice.

• Payment must be made in full at the time of purchase. We accept all major credit cards, PayPal, etc.

3. Shipping and Delivery

• Orders are processed and shipped within 2–5 business days.

• Shipping costs are calculated at checkout and are the responsibility of the customer.

• We are not responsible for delays caused by the carrier or incorrect shipping information provided by the customer.

4. Returns and Refunds

• Please refer to our Refund Policy for details on returns, exchanges, and refunds.

• Sea moss gel and opened body care products are non-refundable due to their perishable and hygienic nature.

5. Health Disclaimer

• Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional if you have concerns about allergies or sensitivities.

• Sea moss gel is a dietary supplement. Use responsibly and according to your health needs.

6. Customer Responsibility

• It is your responsibility to provide accurate shipping information and review product descriptions before purchase.

• Follow all product care instructions to ensure optimal freshness and quality.

7. Intellectual Property

• All content, including product names, descriptions, and images, is the property of Natural Aura Bodycare and may not be used without permission.

8. Changes to Terms

• We reserve the right to update these terms at any time. Changes will be effective immediately upon posting.

For questions or concerns, please contact us at naturalaurabodycare.com or at 9095227450